All Returns must be pre-authorized and requests must be made within 15 days of delivery in order to receive a refund. Returns are subject to inspection prior to credit being issued.
Email us at firstname.lastname@example.org to request a return authorization number.
All returns subject to a 25% re-stocking fee.
Cut items are non returnable (fabric and chain)
Shipping and Handling charges are non-refundable.
Items must be returned in the same condition in which they were originally shipped and they must be shipped back in their original packaging.
THE RETURN AUTHORIZATION NUMBER MUST BE CLEARLY MARKED ON THE OUTSIDE OF THE PACKAGING.
All shipping charges on returned merchandise are the sole responsibility of the customer returning the product.